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Questions to ask before an interstate move.
An interstate move crosses state lines and deserves a written question list. Use these prompts to prepare for conversations with a mover or broker before you book.
Before you request an estimate
Write down the origin, destination, preferred dates, access details, inventory, and services you actually need. Give the same information to each company so the estimates answer the same question.
Ask for the company’s legal name, role, contact information, and the identifier shown on the paperwork when one is provided. For an interstate household-goods move, ask how the company’s carrier or broker role fits into the arrangement.
- Who will arrange the move and who will transport the shipment?
- What information or inventory does the estimate rely on?
- Which services are included, and what could create an additional charge?
Before you choose a company
Ask whether the estimate is binding or non-binding, what valuation or liability options are offered, how pickup and delivery windows work, and how deposits or cancellations are handled. Request explanations for terms you do not understand.
Use the same written questions with every candidate. A lower number is not necessarily a like-for-like comparison if the inventory, services, estimate type, or responsibilities differ.
Before moving day
Keep your estimate, inventory, agreement, receipts, company contacts, and written answers in one place. Reconfirm the company name and the services shortly before pickup, and ask what to do if the details change.
MoversFax can help you organize company details and follow-up questions before you book. It cannot confirm a future outcome, replace the mover’s agreement, or provide individualized legal, insurance, or moving advice.
Sources and further reading
These official public sources support the practical points in this guide. Source pages can change; check the current source before you act.
- How do I start planning a cross-country move?FMCSA’s planning guidance for an interstate move.
- Steps to Select a MoverFMCSA’s steps for researching and selecting a mover.
- Consumer Rights and ResponsibilitiesFMCSA’s consumer guidance for interstate moves.
- What is a binding move estimate?FMCSA’s explanation of a binding estimate.
- Estimating Charges (Subpart D)FMCSA’s estimating-charge guidance.
- Moving ChecklistFMCSA’s moving checklist.
- Movers vs. BrokersFMCSA’s explanation of carrier and broker roles.
- Protect Your MoveFMCSA’s central consumer resource.
Content reviewed 2026-08-23 · General information only
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